Business Continuity

CONTACT CENTER IN THE PHILIPPINES

Business Continuity Solutions with CyberOne

The health and safety of our employees, clients, and community is a priority.

We are here to ensure that your call center and business process outsourcing operations run smoothly with resilience plans and proven solutions, during times of health concerns and the spread of the novel coronavirus (COVID-19).

Due to the global pandemic that is spreading rapidly, more and more businesses experience staff shortages and restrictions. CyberOne can offer you a business solution that will allow staff redundancy at reduced cost.

A home-based network, ready for you

In these tough times when we are in global pandemic and countries, shops, businesses and contact centers are on lockdown or when other forms of uncontrollable events strike, our home based agents are ready and waiting to handle your account.

We are ready to switch on at a moment’s notice to keep your operations running smoothly with secure work-from-home, automated, messaging, and cloud-based solutions.

Our work at home solutions are for organizations wanting to cut costs and overcome business continuity challenges.

Rates from as low as $3.95/hour! Don’t wait, and take advantage!

Minimize disruption and stabilize your operations

Optimize your business operations by blending in work-at-home based model quickly.
Our at-home model enables blended operations and seamless switching between office contact centers operations to home based.

Equipped to succeed

Proven infrastructure and tools to help you manage your at home team.

Flexibility

Be flexible with people, process, and technology to keep your operations running through unforeseen circumstances

Competence

We work with you to help you overcome challenges.

Connect at Home

Our work at home solutions are stable and tested.

Hire of at Home Agents

We hire agents based on our client’s needs. Access specialist skill-sets and move beyond geographic limitations.

Succeed at Home

With work-life balance, our people work shifts that better fit your business and their lifestyles. This results in fully attentive workers fully committed to delivering great customer experience.