Business Process Outsourcing

CONTACT CENTER IN THE PHILIPPINES


CYBERONE JOINS THE BUSINESS PROCESS OUTSOURCING INDUSTRY

CyberOne started out in 1995 as an Australian-based professional internet service provider (ISP). Simultaneously, we offered technical support and assistance to Australian customers as one of the pioneering australian outsourcing companies. In 2006, seeing the advantage and potential that the Philippines presented as a business outsourcing destination, CyberOne decided to establish itself as one of the call center companies in Makati City. Operating in the country’s central business district, Cyberone continued servicing their own ISP clients in Australia.

Fast forward to today: CyberOne’s Philippine call center office has hit the ground running and is now delivering its services to other Australian ISPs as well. As one of the call center companies in Manila, CyberOne’s fifteen years of experience in the BPO industry can speak for itself. Having directly handled customer issues and technical problems in Australia as an ISP, CyberOne Philippines has definitely earned its stripes in the contact center industry. It is therefore fully capable of catering to whatever kind of contact center services you may require. 

But we don’t have to stop there — if you need other outsourced contact centre services, CyberOne has expanded its business outsourcing operations to include assistance to back office processes and administrative support, offshore staff leasing (labor outsourcing), seat leasing and other related services.

We provide our clients various support services wherever they are, and ensure operational efficiencies with our personnel. Our solutions are rooted from our deep understanding and knowledge of the industry. Thus, it has helped us serve our client’s needs and deliver low-cost business outsourcing solutions to help you expand your team.

Increase your profits and cut costs while we take care of the vital administrative tasks and processes of your business. If you want to know more about the the different industries we have served and continue to serve, contact us now!

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